Information

It all started with a simple idea, by a deep passion. As a small business, we focus on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

🌿 Terms and Conditions – Sela Pure and Sacred

Company Information
Sela Pure and Sacred
Location: Amsterdam, The Netherlands
Chamber of Commerce (KvK): 94789851
VAT number: NL000511284B07
Email: info@selapureandsacred.com

 

1. Applicability

These terms and conditions apply to all orders, deliveries, and agreements between Sela Pure and Sacred and consumers via the webshop. By placing an order, the customer agrees to these terms.

2. Products

Sela Pure and Sacred offers natural skincare and cosmetic products, including facial oil and accessories. All products are carefully crafted; however, slight variations in color or scent may occur.

3. Prices and Payment

All prices are listed in euros and include VAT.
Payment must be completed at the time of ordering using the available payment methods on the webshop.

4. Delivery

Orders are shipped via PostNL, DHL, DPD or UPS.
Sela Pure and Sacred aims to dispatch orders within 2–5 working days after payment confirmation.
Delays caused by shipping carriers are beyond our control.

5. Returns and Withdrawal

Facial oil and other opened cosmetic products cannot be returned or exchanged for hygiene reasons.

Other products may be returned within 14 days of receipt, provided they are unused, undamaged, and in their original packaging.

Return shipping costs are the responsibility of the customer.

To request a return, contact us at: info@selapureandsacred.com

6. Liability

Sela Pure and Sacred is not liable for any damage resulting from misuse of the product or allergic reactions. Always check the ingredient list and follow the product instructions carefully.

7. Complaints

Complaints can be sent to info@selapureandsacred.com
We aim to respond within 5 working days and resolve the issue fairly.

8. Force Majeure

Sela Pure and Sacred is not responsible for delays or failures caused by circumstances beyond reasonable control, such as natural disasters, strikes, or carrier disruptions.

9. Governing Law

All agreements are governed by Dutch law.

What are your products made of?

Our products are vegan, cruelty-free and made from natural ingredients.

Are your products for all skin types?

Yes, we carefully look at each product to see if it can be used for all skin types, young or old and who values ​​daily body and skin care. Our goal and aim is for everyone, to be able to use our Sela products.

What is exfoliating

Exfoliating means removing dead skin cells from the skin. This helps the skin look fresher and more even, as it stimulates the natural process of cell renewal.

Starting with exfoliation: If you are starting for the first time, it is recommended to begin with once a week and gradually increase, depending on how your skin reacts.

Normal skin: Usually, normal skin can be exfoliated two to three times a week.

Oily skin: Oily skin can be exfoliated more often than dry skin.

Sensitive or dry skin: This skin type benefits from less frequent exfoliation. Once a week or even every two weeks is often sufficient.

 

Social media